terms of service
this is the agreement between you and scrubbr.ai llc when you use scrubbr.ai. by signing in, you agree to these terms.
1. the service
scrubbr.ai is a unified inbox for gmail, google calendar, and slack. it reads from connected accounts to prioritize, summarize, and draft responses, and to write back to those services on your behalf when you confirm an action.
2. your account
you must be at least 16 and able to enter into a contract. you are responsible for your account credentials and for activity under your account. tell us promptly at security@scrubbr.ai if you suspect unauthorized access.
3. connecting your mailbox or slack workspace
when you authorize gmail, google calendar, or slack through oauth, you grant scrubbr.ai permission to access those services to provide the product. you can revoke access at any time from the source provider or by disconnecting in scrubbr.ai.
messages you send through scrubbr.ai to slack are sent under your personal user token; they appear in slack as if you typed them yourself. messages you send through scrubbr.ai to gmail are sent from your gmail account using your authorization.
4. acceptable use
do not use scrubbr.ai to violate the law, to send unsolicited bulk messages, to deceive, harass, or threaten, to interfere with the service or others' use of it, or in violation of third-party terms (including google's gmail terms and slack's terms).
5. fees and billing
paid plans are charged per mailbox at the price displayed at checkout. as of the effective date, plans are $10 per month per mailbox billed annually or $15 per month per mailbox billed monthly. fees are charged in advance and are non-refundable except where required by law.
we may change pricing on at least 30 days' notice. changes take effect on your next renewal.
add-on integrations (sidekicks) are billed at $2 per integration per month, added to your base plan when you enable them.
6. customer data and AI outputs
your data is yours. the messages, calendar events, contacts, and other content you bring into scrubbr.ai ("customer data") remain your property.
scrubbr.ai uses customer data only to provide the service to you. scrubbr.ai does not use customer data to train any AI model: ours or any third party's. our AI providers (anthropic and openai) are under contracts that prohibit training on customer data routed through scrubbr.ai.
AI outputs (summaries, drafts, priority tiers, embeddings) are generated probabilistically from your data. they may contain mistakes. you are responsible for reviewing AI-generated content before sending it.
7. privacy and security
our handling of personal information is described in the privacy notice. our security posture is described in the trust overview.
8. service levels and availability
we work to keep scrubbr.ai available, but we do not commit to a specific uptime percentage in these terms. planned maintenance is communicated in advance where practical.
9. suspension and termination
we may suspend or terminate access if you violate these terms, if your account creates a security or abuse risk, or if a payment fails and is not cured. you may cancel any time from your account settings; cancellation takes effect at the end of your current billing period.
after termination, we retain customer data for up to 30 days to allow restoration on request, then delete it, except where retention is required by law.
10. intellectual property
scrubbr.ai and our trademarks are owned by scrubbr.ai llc. customer data and AI outputs derived from your data are yours.
11. disclaimers
scrubbr.ai is provided "as is" and "as available." we disclaim all implied warranties to the maximum extent permitted by law, including fitness for a particular purpose and non-infringement. AI-generated content is probabilistic; it can be wrong.
12. limitation of liability
to the maximum extent permitted by law, scrubbr.ai's total liability arising out of or related to these terms or the service will not exceed the greater of (a) us$100 and (b) the fees you paid scrubbr.ai in the twelve months before the event giving rise to liability. neither party is liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, or data.
13. indemnification
you agree to defend and indemnify scrubbr.ai from third-party claims arising from your customer data or your violation of these terms or applicable law.
14. governing law and disputes
these terms are governed by the laws of the state of delaware, without regard to conflict of laws rules. except as set out in section 15, the state and federal courts located in delaware have exclusive jurisdiction.
15. arbitration and class action waiver
most disputes can be resolved by emailing legal@scrubbr.ai. for any dispute that cannot be resolved informally, you and scrubbr.ai agree to resolve it by binding individual arbitration administered by jams under its streamlined arbitration rules. you and scrubbr.ai waive the right to participate in a class or representative action. you may opt out of this section by emailing legal@scrubbr.ai with subject "arbitration opt-out" within 30 days of first agreeing to these terms.
16. changes to the terms
we may update these terms from time to time. when we make material changes, we will update the effective date and notify active customers by email. continued use after a change means you accept the updated terms.
17. miscellaneous
these terms are the entire agreement between you and scrubbr.ai regarding the service. if a provision is unenforceable, the rest remains in effect. you may not assign these terms; we may assign them to an affiliate or acquirer.
18. contact
legal questions: legal@scrubbr.ai. security: security@scrubbr.ai. support: support@scrubbr.ai.